Booking Policies

1. Maximum pax

- Upon arriving at the store only the number of pax included in the package are allowed inside the studio. Only those who indicated add-ons in their packages will be accommodated. 
- Each individual is considered 1 pax in a group.

PACKAGE	MAXIMUM PAX (including add-ons)
ATOMM7	8 pax
ATOMM15	8 pax
ATOMM30	15 pax (Alabang Branch); 11 pax (QC Branch)
ATOMM ONE	15 pax (Alabang Branch); 11 pax (QC Branch)

 

2. Late Policy

- Please arrive on time!
- We have a 15 minute grace period for your slot.
- If you arrive later than the grace period, your slot may be subject to downgrading of shoot time and online selection of prints. Your prints will also be ready on a later date.
- Your slot will be forfeited if you do not show up for your scheduled session. 

 

3. Rescheduling and Cancellation Policy

- You may reschedule your slot for free after your payment has been made but only until the lock in period of 4 days before your slot. 
- No refunds or free rescheduling within the lock in period of 4 days before your reserved time slot.
- No refunds for additional pax and pet once booking is confirmed.
- For refunds made before the lock in period, a service fee (5% of your package excluding add-ons) will be deducted from your balance.
- A rescheduling fee (50% of your package excluding add-ons) will be charged should you wish to reschedule your slot after the lock-in period takes effect.